Scope of Service

To give you an idea of the kind of small fixes and tasks WP Loaded can help you with, take a look at the list below.

If you don’t see your problem listed here, use the live chat below or email our support team to ask if we can help you with your problem.

Tasks Within Scope

  • Cloud backup of your website
  • Check and improve page speed
  • Clean up malware & infections
  • Plugin configuration
  • Theme configuration
  • Spam cleanup
  • Installing plugins
  • Installing themes
  • Create child-themes
  • Fix the white screen of death
  • WordPress core updates
  • Help with templates
  • Improve website security
  • Install caching plugin
  • Set up a CDN
  • Install a comments system
  • Set up logo and favicon
  • CSS/HTML changes to header, footer, sidebar, and other sections
  • Optimize images
  • Remove and prevent spam comments
  • Recover a hacked site
  • Set up URL redirects
  • Solve alignment issues
  • Tweak your CSS
  • Configure SSL
  • Make your site mobile responsive
  • Adding contact forms
  • Fixing broken links

Tasks Out of Scope

  • Develop custom plugins or themes
  • Add custom functionality to a plugin/theme
  • Add individual products for WooCommerce
  • SEO
  • Boost page ranking
  • Increasing site traffic
  • Build a new website from scratch
  • Building backlinks/Link building
  • Configure DNS
  • Consulting
  • Create a Google business listing
  • Create images/Design work
  • Create page templates in LeadPages/Elementor etc
  • Fix WooCommerce extension bugs and conflicts
  • Multisite support
  • Paid marketing
  • Payment gateway configuration
  • Phone support
  • Recommend a theme
  • Remove theme customizations
  • Research previous theme customizations
  • Set up email accounts
  • Site migration between hosts
  • Sites containing explicit contents
  • Sites hosted by WordPress.com or using the Rainmaker Platform
  • Staging sites require a separate subscription
  • Transfer a non-WP site to WordPress
  • Update a highly customized theme
  • Update customized WooCommerce
  • VA tasks (creating, updating and posting content)